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**xpyro1fire** · 07-18-2011 03:36 PM

Whenever each time I click the game icon, the small box will appear and say Last settings crashed the game, falling back to defaults.

Then I tried to launch game, I get error saying "Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 0023:00000000"?

**plutomaniac** · 07-18-2011 04:46 PM

attach us here the file HPL.log found under Documents\Amnesia\Main folder

**xpyro1fire** · 07-18-2011 04:55 PM

Alright, this. Right?

**plutomaniac** · 07-18-2011 06:20 PM

have you installed graphics card drivers? What operating system and graphics card do you have? Is it a laptop or a desktop pc?

**xpyro1fire** · 07-20-2011 01:48 AM

(07-18-2011 06:20 PM)plutomaniac Wrote: have you installed graphics card drivers? What operating system and graphics card do you have? Is it a laptop or a desktop pc?

Yes, it is Windows 7 32x bit and graphic card is NVIDA GEFORCE it id desktop pc. I updated NIVidda, it is up to date.

**plutomaniac** · 07-20-2011 03:01 AM

i need to know the model of the graphics card, like Nvidia Geforce 460 GTX or similar...

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