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+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Crashes trying to access in-game menu (/thread-15981.html)
Crashes trying to access in-game menu - beatrix24 - 06-09-2012
Hello everyone
I've read the troubleshooting and it helped me to fix some problems but not this one.
I've been trying to make this game work properly for the last 3 hours but nothing worked.
It runs now, and doesn't even lag, but
at the very first minutes of the game, when you take control of the character, (basically when the game tells me to press M to access to the "mementos") it crashes, and it crashes when I press M, or J, or try to access to every in-game menu.
I have tried with the administrator-readonly thing, but still crashing.
I have tried messing with the graphic options... everything that I could find here and there surfing Google but nothing seems to work.
I have no clue what to do now.
please someone help me!
RE: Crashes trying to access in-game menu - plutomaniac - 06-09-2012
1) Attach HPL.log found under Documents\Amnesia\Main folder
2) Update your graphics card drivers by following the sticky guides
3) What operating system do you have? Also 32-bit or 64-bit?
RE: Crashes trying to access in-game menu - beatrix24 - 06-09-2012
(06-09-2012, 11:13 AM)plutomaniac Wrote: 1) Attach HPL.log found under Documents\Amnesia\Main folderI have updated the drivers!
2) Update your graphics card drivers by following the sticky guides
3) What operating system do you have? Also 32-bit or 64-bit?
I am running on Vista 32bit
RE: Crashes trying to access in-game menu - plutomaniac - 06-09-2012
The problem are the drivers. From where did you get the game?
RE: Crashes trying to access in-game menu - beatrix24 - 06-09-2012
what drivers? i thought i had fixed them
from steam
RE: Crashes trying to access in-game menu - plutomaniac - 06-09-2012
Steam autoupdates its games so first make sure the game is updated to v1.2 which is the latest. I think the updates included fixes for old AMD cards like the X series so we need the game updated first. When you do that, run the game and reattach the file HPL.log