Crashes on Late 2013 Mac Pro - Printable Version +- Frictional Games Forum (read-only) (https://www.frictionalgames.com/forum) +-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html) +--- Forum: Technical Support - SOMA (https://www.frictionalgames.com/forum/forum-74.html) +---- Forum: Mac - SOMA (https://www.frictionalgames.com/forum/forum-76.html) +---- Thread: Crashes on Late 2013 Mac Pro (/thread-30649.html) |
Crashes on Late 2013 Mac Pro - Stealthbug - 09-22-2015 HPL.log shows: "ERROR: Unable to open config file 'C:/Users/Peter/Documents/HPL3/ParticleEditor.cfg'! Invalid filepointer returned!" Mac Pro: Late 2013 Processor 3.7 GHz Quad-Core Intel Xeon E5 Memory 32 GB 1867 MHz DDR3 ECC Graphics AMD FirePro D300 2048 MB Software OS X 10.9.5 Forgot to mention: It crashes upon trying to boot, immediately after it finishes loading what I assume to be the menu. RE: Crashes on Late 2013 Mac Pro - nebej - 09-22-2015 Could you upload the full log file? How are you starting the game? That error looks like its trying to start an Editor and not the game RE: Crashes on Late 2013 Mac Pro - Stealthbug - 09-22-2015 I'm trying to open the game from Steam. I also tried to open the game with the launcher in the steam folder for the game. RE: Crashes on Late 2013 Mac Pro - nebej - 09-22-2015 Do you get an error message box that pops up with any other message? Also which folder did you get the log file from? RE: Crashes on Late 2013 Mac Pro - Stealthbug - 09-22-2015 Nothing other than the default "SOMA quit unexpectedly." box. The log came from the steam apps SOMA folder. Is there a second log file somewhere else? RE: Crashes on Late 2013 Mac Pro - nebej - 09-22-2015 Did you start the lanucher after getting the crash with Soma? It could be that the log file got overwritten Could you try to start Soma again and then send the log file directly after it has crashed? The log can be found here Mac OS X: ~/Library/Application Support/Frictional Games/SOMA RE: Crashes on Late 2013 Mac Pro - Stealthbug - 09-22-2015 (09-22-2015, 09:21 AM)nebej Wrote: Did you start the lanucher after getting the crash with Soma? It could be that the log file got overwritten That's actually what I did. I'll try it again though. Here's the other file! From the correct directory. RE: Crashes on Late 2013 Mac Pro - jens - 09-22-2015 Can you post the user settings file from Mac OS X: ~/Library/Application Support/Frictional Games/SOMA as well. Would like to modify it and see if running in a window with lower resolution will make the game start properly as a first test. RE: Crashes on Late 2013 Mac Pro - Stealthbug - 09-22-2015 There doesn't appear to be any user settings file. The SOMA folder from application support has hpl.log, hpl_update.log, and a folder that contains my steam name followed by a number of characters. The folder, however, is completely empty. RE: Crashes on Late 2013 Mac Pro - jens - 09-22-2015 (09-22-2015, 09:39 AM)Stealthbug Wrote: There doesn't appear to be any user settings file. The SOMA folder from application support has hpl.log, hpl_update.log, and a folder that contains my steam name followed by a number of characters. Ah right of course, the game crashes so it does not create one. Take the attached file and put it in ~/Library/Application Support/Frictional Games/SOMA then rename the file so that it has the name of the folder followed by _user_settings.cfg Example Folder: steamsuer_xl1029 File: steamsuer_xl1029_user_settings.cfg Then try and run the game, if crash, please repost the hpl.log. |