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+-- Forum: Technical Support (https://www.frictionalgames.com/forum/forum-57.html)
+--- Forum: Technical Support - Amnesia: The Dark Descent (https://www.frictionalgames.com/forum/forum-31.html)
+--- Thread: Black Screen on Hp Laptop (/thread-9686.html)
RE: Black Screen on Hp Laptop - plutomaniac - 08-17-2011
Right click Computer>Management and select Devices. What graphics card does the system detect?
RE: Black Screen on Hp Laptop - sergeantamazing - 08-18-2011
There's two listed. Mobile Intel® HD Graphics and Radeon™ HD 6770M.
RE: Black Screen on Hp Laptop - sergeantamazing - 08-18-2011
Well according to my computer, the drivers are all up to date. I guess I just can't play this game.
RE: Black Screen on Hp Laptop - plutomaniac - 08-18-2011
At laptops with AMD dedicated and Intel embedded cards, for some reason only the Intel do work while in-game. Maybe it is an AMD OpenGL issue. So forget about the HD 6770M. You can still play the game with the Intel HD card. What operating system do you have?
RE: Black Screen on Hp Laptop - sergeantamazing - 08-19-2011
windows 7 home premium 64 bit
RE: Black Screen on Hp Laptop - plutomaniac - 08-19-2011
Make sure you have this installed. It is the latest driver from Intel for your Intel HD card which should make you able to play the game on it:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20037&ProdId=3231&lang=eng&OSVersion=Windows%207%2C%2064-bit*&DownloadType=Drivers
If it shows an error about system requirements and stuff like that, then you need the HP drivers. In that case, I need to know the correct model of your laptop.
RE: Black Screen on Hp Laptop - sergeantamazing - 08-19-2011
i'll try downloading it, but like i said, my computer says that its drivers are updated.
It says that my computer currently contains driver versions newer than the version I am about to install.
RE: Black Screen on Hp Laptop - plutomaniac - 08-19-2011
I realized I haven't asked you for a specific file. Attach me the file HPL.log found under Documents\Amnesia\Main folder.
Does it let you continue or not?
RE: Black Screen on Hp Laptop - sergeantamazing - 08-19-2011
Just finished restarting the laptop and tried starting amnesia. I'm back to the exception access violation now.
Version 1.20
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547
Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------
Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------
Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 1360x768 bpp:32 fs:0 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos
-1x-1)Setting video mode: 1360 x 768 - 32 bpp
Init Glew...OK
Setting up OpenGL
Vendor: Microsoft Corporation
Renderer: GDI Generic
Version: 1.1.0
Max texture image units: 3
Max texture coord units: 4
Max user clip planes: 6
Two sided stencil: 0
Vertex Buffer Object: 0
Anisotropic filtering: 0
Multisampling: 0
Texture compression: 0
Texture compression S3TC: 0
Auto generate MipMaps: 0
Render to texture: 0
Max draw buffers: 13
Max color render targets: 21
Packed depth-stencil: 0
Texture float: 0
GLSL Version: (null)
ShaderModel 2: 0
ShaderModel 3: 1
ShaderModel 4: 0
OGL ATIFragmentShader: 0
by back to the exception access violation again, I mean that the game is crashing again.
RE: Black Screen on Hp Laptop - Tanshaydar - 08-19-2011
You don't have any driver installed.