Difficulties accessing the Shelf

[plutomaniac]

Contact Jens via pm with your purchase information and he should be able to help you accordingly.

I don't really have much information I can provide, besides what I bought, the email address I assigned it to, and the phone number I used to pay for it. Is that sufficient or will I need more?

It should be just fine, go for it. Jens will let you know in case more info is needed.