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CRASH BEFORE I EVEN GET IT TO RUN
djcandypop Offline
Junior Member

Posts: 3
Threads: 2
Joined: Feb 2012
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#1
Solved: 8 Years, 1 Month ago CRASH BEFORE I EVEN GET IT TO RUN

Hi, i purchased the game through Amazon, (for the hard copy, just in case. So yes, CD and all)

I have a Sony VAIO, and I have other games on here like The Sims 3 series stuff, and the entire Amnesia game is downloaded, but it closes before anything shows up, and a pop up box shows up and says:


!!!GAME CRASHED!!! READ THIS:

Something is wroooooong!

If all fails go to http://support.frictionalgame.com/ for more info


"Exception Reason"
Amnesia.exe caused an EXCEPTION_ACCESS_VIOLATION in module <UNKNOWN> at 0023:00000000



I've attached a screen grab of the pop up.




what does it mean? Do I need a game card or something? Im not necessarily perfectly computer smart, so if you know how to fix this, please use clear instructions, with no huge, threatening words(:

I hope you can help me !



Attached Files
.jpg   amnesiacrashissuepicture.JPG (Size: 44.59 KB / Downloads: 95)
02-25-2012, 02:57 AM
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Tanshaydar Offline
From Beyond

Posts: 3,085
Threads: 17
Joined: Mar 2009
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#2
Solved: 8 Years, 1 Month ago RE: CRASH BEFORE I EVEN GET IT TO RUN

Probably a driver issue. You should install your graphic drivers first.
Could you send your hpl.log under Documents/Amnesia/Main too?

02-25-2012, 04:11 AM
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djcandypop Offline
Junior Member

Posts: 3
Threads: 2
Joined: Feb 2012
Reputation: 0
#3
Solved: 8 Years, 1 Month ago RE: CRASH BEFORE I EVEN GET IT TO RUN

Yeah! Oh wow, just looked at the little requirements box. Which card would you suggest? An ATI x1000 or a NIVDIEA GeForce 6 series? Im not at home, but I'll send the hpl log when I get home (:
02-25-2012, 06:26 PM
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Tanshaydar Offline
From Beyond

Posts: 3,085
Threads: 17
Joined: Mar 2009
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#4
Solved: 8 Years, 1 Month ago RE: CRASH BEFORE I EVEN GET IT TO RUN

Those cards are pretty old and I don't think they would run Amnesia. I'd say to go for nVidia as I'm a long term ATI user and not happy with it. There are good graphic cards under $100

02-25-2012, 06:32 PM
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