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Can't install Penumbra from GamersGate
vioisme Offline
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#11
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

man how are they gonna fix this? i have xp with the same problem.
02-12-2008, 12:45 AM
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Penumbra Offline
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#12
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

By sending us the setup.exe file and giving us our $20 back for pain and suffering.
02-12-2008, 12:53 AM
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OneShot Offline
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#13
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

Penumbra Wrote:By sending us the setup.exe file and giving us our $20 back for pain and suffering.

Eh...i'm never buying another game from Frictional Games again. "Well, it wasn't there fault!" Thats who i'm blaming, I want revenge for my 20 dollars. For a second there when I was clicking install I saw the setup.exe INSIDE my game folder and I freaked out and tried to copy it but it was deleted.

Shopping at Gamersgate is almost the easiest thing in the world. Just follow these instructions:
1. Buy
2. Download (if possible)
3. E-mail support@Gamersgate.com to figure out why your product isn't working!
4. Wait for a representative to respond.
5. Awaiting step 4 to be completed...
02-12-2008, 12:58 AM
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Janakev Offline
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#14
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

In all fairness it's Paradox Interactive that screwed up this one, not Frictional. From what I can tell Paradox run the GamersGate direct download service.
That said, while I will be sure to buy any games made by Frictional in the future I will not if Paradox Interactive continues to be the publisher.
02-12-2008, 01:03 AM
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OneShot Offline
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Posts: 48
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Joined: Feb 2008
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#15
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

Janakev Wrote:In all fairness it's Paradox Interactive that screwed up this one, not Frictional. From what I can tell Paradox run the GamersGate direct download service.
That said, while I will be sure to buy any games made by Frictional in the future I will not if Paradox Interactive continues to be the publisher.

I guess Frictional had absolutely no control over this...I won't buy any games published by Paradox Interactive. That sounds better. Internet Pirates won't have any trouble getting this game for free and yet I'm sitting here trying my best to figure a fix out and I paid 20 dollars.

Shopping at Gamersgate is almost the easiest thing in the world. Just follow these instructions:
1. Buy
2. Download (if possible)
3. E-mail support@Gamersgate.com to figure out why your product isn't working!
4. Wait for a representative to respond.
5. Awaiting step 4 to be completed...
02-12-2008, 01:06 AM
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Penumbra Offline
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#16
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

Well I blame GamersGate.
02-12-2008, 01:09 AM
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OneShot Offline
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Posts: 48
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Joined: Feb 2008
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#17
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

Penumbra Wrote:Well I blame GamersGate.

If you do, nothing will get done. GamersGate could care less that you are having trouble. They are taking their sweet time on the new download manager, so obviously, they have other priorities in mind. If you blame Paradox Interactive, and affect their income, perhaps they may get the message and not allow anything like this to happen in the future.

Shopping at Gamersgate is almost the easiest thing in the world. Just follow these instructions:
1. Buy
2. Download (if possible)
3. E-mail support@Gamersgate.com to figure out why your product isn't working!
4. Wait for a representative to respond.
5. Awaiting step 4 to be completed...
02-12-2008, 01:11 AM
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Penumbra Offline
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Posts: 325
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Joined: Nov 2007
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#18
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

So, even though it was GamersGate's fault, we complain to Paradox. Because GamersGate doesn't care, but Paradox does. Meh.. Whatever gets this fixed 1st.
02-12-2008, 01:26 AM
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OneShot Offline
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Posts: 48
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Joined: Feb 2008
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#19
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

Penumbra Wrote:So, even though it was GamersGate's fault, we complain to Paradox. Because GamersGate doesn't care, but Paradox does. Meh.. Whatever gets this fixed 1st.

Pretty much yea....i'm working on a fix right now....There has to be a fix out there.

Shopping at Gamersgate is almost the easiest thing in the world. Just follow these instructions:
1. Buy
2. Download (if possible)
3. E-mail support@Gamersgate.com to figure out why your product isn't working!
4. Wait for a representative to respond.
5. Awaiting step 4 to be completed...
02-12-2008, 01:27 AM
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OneShot Offline
Junior Member

Posts: 48
Threads: 4
Joined: Feb 2008
Reputation: 0
#20
Solved: 8 Years, 1 Month ago RE: Can't install Penumbra from GamersGate

Omfg I figured out why the setup.exe file was appearing so I finally copied and saved it. I have the setup.exe file now but when I click it a DOS window pops up and does nothing....hmmmmm

Shopping at Gamersgate is almost the easiest thing in the world. Just follow these instructions:
1. Buy
2. Download (if possible)
3. E-mail support@Gamersgate.com to figure out why your product isn't working!
4. Wait for a representative to respond.
5. Awaiting step 4 to be completed...
02-12-2008, 01:40 AM
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