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Purchased the game for the wrong OS.
zMirage Offline
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#1
Solved: 8 Years, 1 Month ago Purchased the game for the wrong OS.

Hey, I checked Steam and noticed the game was available for all platforms, so I purchased the game on Amazon expecting to be able to download for any OS. Turns out only Windows is supported on Amazon so I can't. I assume the Serial Number will work on a mac version, is there any way I can get that?
07-02-2013, 06:32 AM
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plutomaniac Offline
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#2
Solved: 8 Years, 1 Month ago RE: Purchased the game for the wrong OS.

The copies of FG's store retail, steam and app store are not interchangeable. You need to purchase it for your own platform/operating system.

In your case, you bought the Windows version. You need to purchase the OS X version. Keep in mind, that the Frictional Game's store offers all three versions of the game with one purchase (Windows, OS X, Linux). That's not the case with amazon or the app store of course.
(This post was last modified: 07-05-2013, 12:45 PM by plutomaniac.)
07-02-2013, 12:10 PM
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Yuhaney Offline
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#3
Solved: 8 Years, 1 Month ago RE: Purchased the game for the wrong OS.

Try contacting Amazon and see if you can get a refund or change it to correct version.

07-02-2013, 01:23 PM
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jens Offline
Frictional Games

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#4
Solved: 8 Years, 1 Month ago RE: Purchased the game for the wrong OS.

(07-02-2013, 12:10 PM)plutomaniac Wrote: The copies of FG's store retail, steam and app store are not interchangeable. You need to purchase it for your own platform/operating system.

In your case, you bought the Windows version. You need to purchase the OS X version. Keep in mind, that the Frictional Game's store offers all three versions of the game with one purchase (Windows, OS X, Linux). That's not the case with steam, amazon or app store of course.

You get all platforms with Steam.
07-05-2013, 09:40 AM
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plutomaniac Offline
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#5
Solved: 8 Years, 1 Month ago RE: Purchased the game for the wrong OS.

(07-05-2013, 09:40 AM)jens Wrote: You get all platforms with Steam.

Oups, typo. Fixed! Smile
07-05-2013, 12:46 PM
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