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Serial Key lost - PC formatted
nickorugi Offline
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#1
Solved: 8 Years, 1 Month ago Brick  Serial Key lost - PC formatted

Hello Forum-users,

First of all i apologize for my english, i'm german Wink

A week ago, I formatted (is that correct? I mean that I deleted all data + microsoft) my PC, but saved Amnesia on an USB-stick. After that, I wanted to play Amnesia again, but realized that I had forgotten the serial key, because the game asked for it. I looked in my E-Mail mailbox, but the E-Mail with the link to Amnesia was already deleted. I tried everything (legal of course) on my PC to get the key, but it didn't work.I tried the program "KeyFinder" and searched for the key with the "run"-option. Now I just can ask to get the game new, or someone tells me a way to get the key.

My Questions are:
1.Is there another way I can get the serial key?
2.If not, would someone of the Frictional Games Team give me a new game?

Thanks to everyone who answers Smile
03-28-2011, 04:38 PM
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jens Offline
Frictional Games

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#2
Solved: 8 Years, 1 Month ago RE: Serial Key lost - PC formatted

You've got mail.
03-28-2011, 05:15 PM
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Som1Lse Offline
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#3
Solved: 8 Years, 1 Month ago RE: Serial Key lost - PC formatted

Hello Forum-users,

First of all i apologize for my english, i'm german Wink

(03-28-2011, 04:38 PM)nickorugi Wrote: A week ago, I formatted (is that correct? I mean that I deleted all data + microsoft)
Yes, correct.
Although you can't delete Microsoft (it's a company). I wish you could though.

Anyway, to the questions:
(03-28-2011, 04:38 PM)nickorugi Wrote: 1.Is there another way I can get the serial key?
PM either Thomas or Jens.
They should be able to help you out.
You probably need to send the name, email etc. so they can actually verify you bought it.

(03-28-2011, 04:38 PM)nickorugi Wrote: 2.If not, would someone of the Frictional Games Team give me a new game?
I don't think they will give you a new copy.
Although I do think you will be able to recover the lost code.

Edit: Oh, Ninja'd.
(This post was last modified: 03-28-2011, 05:21 PM by Som1Lse.)
03-28-2011, 05:21 PM
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nickorugi Offline
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#4
Solved: 8 Years, 1 Month ago RE: Serial Key lost - PC formatted

I'm really surprised how fast and nice everyone answers here Smile

I got the E-Mail from Jens and got my Serial Key again. I really have to thank you both, I am going to play Amnesia now Smile
03-28-2011, 05:32 PM
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Eoagame Offline
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#5
Solved: 8 Years, 1 Month ago RE: Serial Key lost - PC formatted

Hi, sorry for necro-ing this thread. I also did this exact same thing and I can't figure out where I bought Amnesia from. If I provide information and the debit card used to purchase Amnesia; would there be a way to find my purchase and serial key? Thanks in advance!
09-12-2011, 02:12 AM
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jens Offline
Frictional Games

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#6
Solved: 8 Years, 1 Month ago RE: Serial Key lost - PC formatted

If you PM me your name and what email you think you used (or emails if unsure) when buying I can look it up using that.
09-12-2011, 05:16 AM
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erre80 Offline
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#7
Solved: 8 Years, 1 Month ago RE: Serial Key lost - PC formatted

(03-28-2011, 05:15 PM)jens Wrote: You've got mail.
Hey. the thing is that i have lost my serial key to. and icant play the new mod (White Night) without the serial key. I dont now what to do
11-03-2011, 05:25 PM
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Gunslingerjh Offline
Senior Member

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#8
Solved: 8 Years, 1 Month ago RE: Serial Key lost - PC formatted

(11-03-2011, 05:25 PM)erre80 Wrote:
(03-28-2011, 05:15 PM)jens Wrote: You've got mail.
Hey. the thing is that i have lost my serial key to. and icant play the new mod (White Night) without the serial key. I dont now what to do

If you bought the game here at the FG store, you can go to http://shelf.frictionalgames.com and enter your email and order number. That way you can recover your serial by yourself. (If you still have the order number at least..)



11-03-2011, 06:45 PM
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Your Computer Offline
SCAN ME!

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#9
Solved: 8 Years, 1 Month ago RE: Serial Key lost - PC formatted

(11-03-2011, 06:45 PM)Leon Kennedy Wrote: If you bought the game here at the FG store, you can go to http://shelf.frictionalgames.com and enter your email and order number. That way you can recover your serial by yourself. (If you still have the order number at least..)

Order number and serial key are within the same e-mail. So, chances are they don't have either. However, in that same link, there is another link labeled "Esellerate After Purchase Services" which they can click on, and on the next page they can enter the e-mail they used when they purchased the game to receive their order history. This should provide them with both their order number and serial key.

Tutorials: From Noob to Pro
(This post was last modified: 11-03-2011, 07:47 PM by Your Computer.)
11-03-2011, 07:34 PM
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