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Slow game and black screen
Zhadius Offline
Junior Member

Posts: 5
Threads: 1
Joined: Mar 2011
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#1
Solved: 8 Years, 1 Month, 3 Weeks ago Slow game and black screen

Well, hi.
I'm facing 2 different problems: Slow game and black screen, at different times of curse.
First, about my machine: It's an ASUS A42F.
GPU driver up to date.
Now, the slow game:
Well, it's kinda strange because I've tried in low settings 800x600 and high settings 1366x768 and the game runs at the same speed on both. I'm not sure why this happens.

And the black screen:
I'm in the begging of the game, really.
Spoiler below!

From the entrance hall I go to the Archives and there's a room there where you find a letter, actually there are 3 rooms like this i guess, but it's the last one, the one that you fall after getting the letter, then the screen fades and you listen the guy telling the story.

But after that the screen continues black, and there's nothing I can do, so I'm kinda stuck o.o

Thank you for the attention! =)
06-07-2011, 12:15 AM
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plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#2
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Slow game and black screen

Search the forums, there are plenty similar or identical threads with this. Tomorrow, I'll help you here as well but until then take a look at the forums.

(it's late...)
06-07-2011, 12:40 AM
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Zhadius Offline
Junior Member

Posts: 5
Threads: 1
Joined: Mar 2011
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#3
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Slow game and black screen

(06-07-2011, 12:40 AM)plutomaniac Wrote: Search the forums, there are plenty similar or identical threads with this. Tomorrow, I'll help you here as well but until then take a look at the forums.

(it's late...)

I've alredy took a look at the forums and found nothing. All slow game/black screens issues are not similar to mine.
06-07-2011, 12:51 AM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#4
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Slow game and black screen

Make sure to run the game with low settings, that will have more of an impact than low resolution. As this computer has an unsupported graphics chip, you should avoid things like SSAO completely.

The black screen, set all options to lowest possible (temporary) and restart the game, then load the save from before you pick the note and play through this part and it should work.
06-07-2011, 06:08 AM
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plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#5
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Slow game and black screen

Mmm, it is using Integrated Intel® GMA HD. Although this is Intel and the game doesn't support them you should try the latest driver from intel which adds opengl support:

http://tiny.cc/0cyw0 (Windows 7 x86, right?)

The above will fix the slow performance problems most of the times. You are one of the lucky guys to whom Intel released a new gpu driver.

As for the black screen try what Jens told you and if it doesn't work then post here again. If it happens again make sure to attach us the file hpl.log found under Documents\Amnesia\Main folder
06-07-2011, 02:15 PM
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Zhadius Offline
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Posts: 5
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Joined: Mar 2011
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#6
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Slow game and black screen

My drivers were alredy up to date.
The setting I've tried:
A -
320x200
Low settings, everyting diasabled or at minimum.
and
B -
1366x768
Everyting on max but SSAO disabled.

The results were something like that:
A - Avg. FPS: 17
B - Avg. FPS: 15
The only difference I noticied is when I looked to the ground/celling the FPS on A went really high(60).

And the issues continue. When the black screen problem happens I see the FPS freezing, I've used Fraps to measure the FPS

the hpl.log you asked for:
Version 1.20 - s0-539
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 320x200 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos:(-1x-1)
Setting video mode: 320 x 200 - 32 bpp
Init Glew...OK
Setting up OpenGL
  Vendor: Intel
  Renderer: Intel(R) HD Graphics
  Version: 2.1.0 - Build 8.15.10.2361
  Max texture image units: 16
  Max texture coord units: 8
  Max user clip planes: 6
  Two sided stencil: 1
  Vertex Buffer Object: 1
  Anisotropic filtering: 1
  Max Anisotropic degree: 16
  Multisampling: 1
  Texture compression: 1
  Texture compression S3TC: 1
  Auto generate MipMaps: 1
  Render to texture: 1
  Max draw buffers: 8
  Max color render targets: 8
  Packed depth-stencil: 1
  Texture float: 1
  GLSL Version: 1.20  - Intel Build 8.15.10.2361
  ShaderModel 2: 1
  ShaderModel 3: 1
  ShaderModel 4: 0
  OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
  Vendor String: Abysmal Software
  Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
  Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
  Available OpenAL devices:
   0. Generic Software on Alto-falantes (Dispositivo de High Definition Audio)(OpenAL default)
  Trying to open device 'Generic Software on Alto-falantes (Dispositivo de High Definition Audio)'... Success!
  Number of mono sources: 32
  Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
    Cache Loading: 1575 ms
  Entities: 345 ms
  Compilation: 1 ms
  Total: 1932 ms
  Meshes created: 25
  Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------

Game Running
--------------------------------------------------------
Setting profile: 'Zhadius' Path: 'C:\Users\Raul\Documents/Amnesia/Main/Zhadius/'
-------- BEGIN LOAD FROM C:\Users\Raul\Documents/Amnesia/Main/Zhadius/AutoSave_Archives_2011_6_7_13_9_55_0.sav ---------
LOADING SAVE GAME!
-------- Loading map '03_archives.map' ---------
    Cache Loading: 3372 ms
  Entities: 2872 ms
  Compilation: 103 ms
  Total: 6765 ms
  Meshes created: 300
  Bodies created: 92
-------- Loading complete ---------
WARNING: Could not find player start node ''
ERROR: StartPos '' does not exist!
-------- END LOAD ---------
ERROR: Couldn't create SoundEntity 'react_scare6.snt'
ERROR: Couldn't create SoundEntity 'step_walk_generic_hard.snt'
-------- Loading map 'menu_bg.map' ---------
    Cache Loading: 1530 ms
  Entities: 326 ms
  Compilation: 1 ms
  Total: 1869 ms
  Meshes created: 25
  Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------

Statistics
--------------------------------------------------------
Medium framerate: 13.274234
--------------------------------------------------------

User Exit
--------------------------------------------------------
Saving main config.
Saving user config.
Deleting game modules.
   'LuxInputHandler'
   'LuxHelpFuncs'
   'LuxSaveHandler'
   'LuxScriptHandler'
   'LuxProgressLogHandler'
   'LuxMapHandler'
   'LuxMapHelper'
   'LuxPlayer'
   'LuxInsanityHandler'
   'LuxDebugHandler'
   'LuxEffectRenderer'
   'LuxMusicHandler'
   'LuxMusicHandler'
   'LuxEffectHandler'
   'LuxCompletionCountHandler'
   'LuxGlobalDataHandler'
   'LuxHintHandler'
   'LuxPostEffectHandler'
   'LuxPreMenu'
   'LuxDebugHandler'
   'LuxInventory'
   'LuxJournal'
   'LuxCredits'
   'LuxLoadScreenHandler'
Deleting config files.
--------------------------------------------------------

Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
  Physics
  Sound
  Input
  Resources
  System
  Graphics
  Haptic
HPL Exit was successful!

|--Memory Manager Report-------------------------------|
|
| No memory leaks detected. Memory left: 0
|
|------------------------------------------------------|
It's for the A settings as It was the last one I tried.

Btw, the OS is Windows 7 Home Premium x64
(This post was last modified: 06-07-2011, 05:21 PM by Zhadius.)
06-07-2011, 05:15 PM
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plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#7
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Slow game and black screen

I don't know. Try running the game as administrator and try a resolution like 800x600.
06-07-2011, 07:32 PM
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Zhadius Offline
Junior Member

Posts: 5
Threads: 1
Joined: Mar 2011
Reputation: 0
#8
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Slow game and black screen

No change =/
Low settings at 800x600 running as administrator.
Same problems D=

Version 1.20 - s0-539
-------- THE HPL ENGINE LOG ------------
Engine build ID 20101021192547

Creating Engine Modules
--------------------------------------------------------
Creating graphics module
Creating system module
Creating resource module
Creating input module
Creating sound module
Creating physics module
Creating ai module
Creating gui module
Creating generate module
Creating haptic module
Creating scene module
--------------------------------------------------------

Initializing Resources Module
--------------------------------------------------------
Creating loader handlers
Creating resource managers
Adding loaders to handlers
--------------------------------------------------------

Initializing Graphics Module
--------------------------------------------------------
Init lowlevel graphics: 800x600 bpp:32 fs:1 ms:0 gpufmt:2 cap:'Amnesia - The Dark Descent - Loading...' pos:(-1x-1)
Setting video mode: 800 x 600 - 32 bpp
Init Glew...OK
Setting up OpenGL
  Vendor: Intel
  Renderer: Intel(R) HD Graphics
  Version: 2.1.0 - Build 8.15.10.2361
  Max texture image units: 16
  Max texture coord units: 8
  Max user clip planes: 6
  Two sided stencil: 1
  Vertex Buffer Object: 1
  Anisotropic filtering: 1
  Max Anisotropic degree: 16
  Multisampling: 1
  Texture compression: 1
  Texture compression S3TC: 1
  Auto generate MipMaps: 1
  Render to texture: 1
  Max draw buffers: 8
  Max color render targets: 8
  Packed depth-stencil: 1
  Texture float: 1
  GLSL Version: 1.20  - Intel Build 8.15.10.2361
  ShaderModel 2: 1
  ShaderModel 3: 1
  ShaderModel 4: 0
  OGL ATIFragmentShader: 0
ATTENTION: System does not support const arrays in glsl!
Setting up G-Bugger: type: 0 texturenum: 3
Adding engine materials
Initializing DevIL
  Vendor String: Abysmal Software
  Version String: Developer's Image Library (DevIL) 1.6.8pre Aug 12 2006
  Version Number: 168
Adding engine post effects
--------------------------------------------------------

Initializing Sound Module
--------------------------------------------------------
Initializing OpenAL
  Available OpenAL devices:
   0. Generic Software on Alto-falantes (Dispositivo de High Definition Audio)(OpenAL default)
  Trying to open device 'Generic Software on Alto-falantes (Dispositivo de High Definition Audio)'... Success!
  Number of mono sources: 32
  Streaming setup: 4 Buffers x 262144 bytes each
--------------------------------------------------------

Initializing Game Module
--------------------------------------------------------
Adding engine updates
Initializing script functions
--------------------------------------------------------

User Initialization
--------------------------------------------------------
-------- Loading map 'menu_bg.map' ---------
    Cache Loading: 1538 ms
  Entities: 349 ms
  Compilation: 1 ms
  Total: 1902 ms
  Meshes created: 25
  Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------

Game Running
--------------------------------------------------------
Setting profile: 'Zhadius' Path: 'C:\Users\Raul\Documents/Amnesia/Main/Zhadius/'
-------- BEGIN LOAD FROM C:\Users\Raul\Documents/Amnesia/Main/Zhadius/AutoSave_Archives_2011_6_6_11_43_6_0.sav ---------
LOADING SAVE GAME!
-------- Loading map '03_archives.map' ---------
    Cache Loading: 3305 ms
  Entities: 2998 ms
  Compilation: 104 ms
  Total: 6816 ms
  Meshes created: 300
  Bodies created: 92
-------- Loading complete ---------
WARNING: Could not find player start node ''
ERROR: StartPos '' does not exist!
-------- END LOAD ---------
ERROR: Couldn't create SoundEntity 'react_scare6.snt'
ERROR: Couldn't create SoundEntity 'step_walk_generic_hard.snt'
ERROR: Couldn't create SoundEntity 'step_walk_generic_hard.snt'
-------- Loading map 'menu_bg.map' ---------
    Cache Loading: 1526 ms
  Entities: 333 ms
  Compilation: 1 ms
  Total: 1871 ms
  Meshes created: 25
  Bodies created: 5
-------- Loading complete ---------
--------------------------------------------------------

Statistics
--------------------------------------------------------
Medium framerate: 12.401767
--------------------------------------------------------

User Exit
--------------------------------------------------------
Saving main config.
Saving user config.
Deleting game modules.
   'LuxInputHandler'
   'LuxHelpFuncs'
   'LuxSaveHandler'
   'LuxScriptHandler'
   'LuxProgressLogHandler'
   'LuxMapHandler'
   'LuxMapHelper'
   'LuxPlayer'
   'LuxInsanityHandler'
   'LuxDebugHandler'
   'LuxEffectRenderer'
   'LuxMusicHandler'
   'LuxMusicHandler'
   'LuxEffectHandler'
   'LuxCompletionCountHandler'
   'LuxGlobalDataHandler'
   'LuxHintHandler'
   'LuxPostEffectHandler'
   'LuxPreMenu'
   'LuxDebugHandler'
   'LuxInventory'
   'LuxJournal'
   'LuxCredits'
   'LuxLoadScreenHandler'
Deleting config files.
--------------------------------------------------------

Exiting Gui Module
--------------------------------------------------------
Deleting all sets
Deleting all skins
Deleting all gfx elements
Deleting all materials
--------------------------------------------------------

Exiting Generate Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Scene Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Input Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Sound Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Graphics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting Resources Module
--------------------------------------------------------
Done with fonts
Done with scripts
Done with particles
Done with sounds
Done with meshes
Done with materials
Done with Gpu programs
Done with images
Destroyed all textures
Done with sound entities
Done with animations
Done with ent files
All resources deleted
--------------------------------------------------------

Exiting Physics Module
--------------------------------------------------------
--------------------------------------------------------

Exiting System Module
--------------------------------------------------------
--------------------------------------------------------

Deleting game setup provided by user
- Deleting lowlevel stuff.
  Physics
  Sound
  Input
  Resources
  System
  Graphics
  Haptic
HPL Exit was successful!

|--Memory Manager Report-------------------------------|
|
| No memory leaks detected. Memory left: 0
|
|------------------------------------------------------|
The hpl.log if it is needed.
(This post was last modified: 06-08-2011, 12:11 AM by Zhadius.)
06-08-2011, 12:11 AM
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jens Offline
Frictional Games

Posts: 4,093
Threads: 199
Joined: Apr 2006
Reputation: 202
#9
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Slow game and black screen

Reboot the computer if you have not done so in a while and see if that helps. Then try to turn off any other applications you might have running before running the game and turn of aero in case you use an aero theme.
06-08-2011, 06:41 AM
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plutomaniac Offline
Super Moderator

Posts: 6,368
Threads: 45
Joined: May 2011
Reputation: 183
#10
Solved: 8 Years, 1 Month, 3 Weeks ago RE: Slow game and black screen

at your latest log I noticed these:

ERROR: Couldn't create SoundEntity 'react_scare6.snt'
ERROR: Couldn't create SoundEntity 'step_walk_generic_hard.snt'
ERROR: Couldn't create SoundEntity 'step_walk_generic_hard.snt'

I also saw you have v1.2 update installed as well as the latest Intel drivers. Try starting a new game, since you are at the very beginning, and see if that helps. That will only help if you updated the game to v1.2 after starting a new game.

Are you sure you have disabled or lowered to the bottom every graphic option inside the game? The launcher settings differ a little-bit from inside the game. Change the graphics to the lowest/disabled from inside the game and after a game restart try again.
06-08-2011, 08:06 AM
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