Facebook Twitter YouTube Frictional Games | Forum | Newsletter | Dev Blog | Dev Wiki | Support


Thread Closed 
 
Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
[HELP!] Game keeps crashing
Author Message
delta301 Offline
Junior Member

Posts: 5
Joined: Jan 2011
Reputation: 0
Post: #1
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago Exclamation [HELP!] Game keeps crashing

Hello there.

Tonight I purchased Amnesia: The Dark Descent for Windows. I purchased it through Steam and installed it as soon as I had bought it.

However, I keep getting a weird error before the game has even launched properly. A small window comes up asking me to change my graphics settings and so on. Then I click Launch Game and it crashes right away, before I get any further.

[Image: fuckingerror.jpg]

I have included the image above so you can see what error I am getting. I have tried all that I know from restarting my computer to changing the graphics.

Please help me, I am dying to play this game!

Cheers for any help.

-Delta
01-01-2011 12:43 AM
Find all posts by this user
xiphirx Offline
Senior Member

Posts: 662
Joined: Nov 2010
Reputation: 5
Post: #2
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago RE: [HELP!] Game keeps crashing

Computer specs?

hpl.log from my documents/amnesia
launcher.log from the same place

01-01-2011 01:39 AM
Find all posts by this user
delta301 Offline
Junior Member

Posts: 5
Joined: Jan 2011
Reputation: 0
Post: #3
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago RE: [HELP!] Game keeps crashing

This is copied from DxDiag right now.

------------------
System Information
------------------
Time of this report: 1/1/2011, 00:47:38
Machine name: LEWISPC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire M1200/3200/5200
BIOS: Default System BIOS
Processor: AMD Phenom™ 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 3328MB RAM
Page File: 1621MB used, 5031MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Any help?
01-01-2011 01:48 AM
Find all posts by this user
xiphirx Offline
Senior Member

Posts: 662
Joined: Nov 2010
Reputation: 5
Post: #4
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago RE: [HELP!] Game keeps crashing

Thanks for completely ignoring what I asked of you.

Quote:Computer specs?

hpl.log from my documents/amnesia
launcher.log from the same place

01-01-2011 01:52 AM
Find all posts by this user
delta301 Offline
Junior Member

Posts: 5
Joined: Jan 2011
Reputation: 0
Post: #5
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago RE: [HELP!] Game keeps crashing

Sorry mate, but that wasn't very clear in your reply. What do you need from these two files?
01-01-2011 02:12 AM
Find all posts by this user
xiphirx Offline
Senior Member

Posts: 662
Joined: Nov 2010
Reputation: 5
Post: #6
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago RE: [HELP!] Game keeps crashing

all of the file, just attach both.

01-01-2011 02:31 AM
Find all posts by this user
delta301 Offline
Junior Member

Posts: 5
Joined: Jan 2011
Reputation: 0
Post: #7
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago RE: [HELP!] Game keeps crashing

[attachment=979]


.log  launcher.log (Size: 3.49 KB / Downloads: 72)

Attachments should be included above now.

Cheers

-Delta
01-01-2011 03:16 PM
Find all posts by this user
ragnarok612 Offline
Junior Member

Posts: 1
Joined: Dec 2010
Reputation: 0
Post: #8
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago RE: [HELP!] Game keeps crashing

i also have the same problem as Delta301

my graphic card is a ATI mobility radeon 9600/9700
I've also checked if there was any new drivers for this card but there hasn't been one since like 2008

everytime I press Launch game it just crashes with the black box appearing
(This post was last modified: 01-01-2011 05:45 PM by ragnarok612.)
01-01-2011 05:45 PM
Find all posts by this user
xiphirx Offline
Senior Member

Posts: 662
Joined: Nov 2010
Reputation: 5
Post: #9
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago RE: [HELP!] Game keeps crashing

Hm... What graphics card do you have? It seems as if the game is trying software rendering...

01-02-2011 12:20 AM
Find all posts by this user
delta301 Offline
Junior Member

Posts: 5
Joined: Jan 2011
Reputation: 0
Post: #10
Solved: 7 Months, 3 Weeks, 3 Days, 1 Hour, 14 Minutes, 51 Seconds ago RE: [HELP!] Game keeps crashing

My graphics card is a GeForce 8600 GT. Not really experienced any graphics problems the whole time I've had the computer.
01-02-2011 12:52 AM
Find all posts by this user
Thread Closed 




User(s) browsing this thread: 1 Guest(s)